J111 Privacy Policy — Our Commitment to Protecting Your Data

J111 is an international-standard online gaming and Sports Betting platform. We believe every user's personal data is a valuable asset, and protecting it is both our ethical and legal responsibility.

This Privacy Policy explains what data j111 collects, why it is collected, how it is used, and how your information is kept safe. Our Privacy Policy is built entirely on transparency — there are no hidden agendas.

This policy has been prepared with Bangladeshi users in mind, written in clear and easy-to-understand language. If you have any questions about any section, our support team is always ready to help.

J111 collects two types of information — data you provide directly, and data collected automatically while you use the platform.

Information you provide directly:

• Name and contact details (mobile number)
• Date of Birth (for age verification)
• Payment and transaction information
• Documents submitted for identity verification (NID or passport)
• Messages or complaints sent to customer support

Automatically Collected Information:

• IP Address & Device Information
• Browser type and operating system
• Time spent on the platform and pages visited
• Login and logout timestamps
• Betting & gaming history

J111 uses collected data only for specific and legitimate purposes. We never use your information for any other purpose without your consent.

The main use cases are:

• Account Management: Ensuring registration, login, and identity verification.
• Payment processing: Processing deposits and withdrawals securely.
• Customer Support: To resolve your queries and complaints promptly.
• Promotions & bonuses: To provide you with offers that are relevant to you.
• Security assurance: Prevention of fraud, money laundering, and unauthorized access.
• Legal Compliance: Fulfilling license conditions and regulatory requirements.
• Service improvement: Improving platform functionality and user experience.

J111 never sells your data to third-party advertisers or uses it for spam purposes.

J111 does not generally share your personal information with any third parties. However, in certain limited circumstances, sharing some information may be necessary:

• Payment partners: Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, and partner banks.
• Technology service providers: Relevant data is shared with hosting, security, and analytics partners, all of whom are bound by strict confidentiality agreements.
• Legal Authorities: Disclosure of information is required in response to a court order, regulatory directive, or lawful request from a law enforcement agency.
• Responsible gaming organizations: In serious cases of gaming addiction, limited information may be shared with the relevant authority.

J111 uses cookies and similar technologies on its website to enhance your browsing experience and ensure the platform functions properly.

Types of cookies we use:

• Essential Cookies: Essential for login sessions and security — disabling these cookies will prevent the platform from functioning properly.
• Functional Cookies: To remember your preferences, such as language and display settings.
• Analytics cookies: To analyze platform usage and improve our services. Data is collected in anonymized form.
• Security cookies: To prevent fraud and unauthorized access.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent certain features from working properly.

J111 uses industry-leading technology to keep your data safe. Our security framework operates across the following layers:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Firewall & DDoS protection: Advanced firewalls are in place to prevent unauthorized access and cyber attacks.
• Two-factor authentication (2FA): An additional security layer for account login.
• Regular security audits: Third-party security experts conduct regular audits of our systems.
• Staff Training: All our staff receive rigorous training in data protection.

Retention periods depend on the type of data and applicable legal obligations. Financial transaction records are typically kept for 5 years, while account-related data is retained for as long as the account remains active.

As a j111 platform user, you have the following rights regarding your personal data:

• Right to Know: You can request to know what information we have collected about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to erasure: You may request deletion of your data under certain circumstances (unless a legal obligation requires us to retain it).
• Right to restrict processing: Request to restrict the use of your data for specific purposes.
• Right to portability: The right to receive your data in a structured digital format.
• Right to Object: Right to opt out of marketing communications.

To exercise any of these rights, please contact our support team. We typically respond within 30 days.

J111 strictly does not provide services to anyone under the age of 18. We do not knowingly collect any data from minors.

If a minor has accidentally created an account and their data has been collected, we will delete that data and close the account as soon as we are notified.

The j111 platform may at times be linked to third-party payment gateways or game providers. These third parties have their own privacy policies, which are outside j111's control.

We recommend reviewing the privacy policy of any third-party service before using it. j111 is not responsible for the data collection or use practices of third parties.

J111 may update this Privacy Policy from time to time. For significant changes, we will post a notice on the platform, and the date of the latest update will always be shown on this page.

Continued use of the platform after any changes will be considered as your acceptance of the updated policy. We encourage you to check this page regularly.

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live chat: Available on the platform 24/7
• Response Time: Usually within 24–48 hours